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Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Fees, Charges & Refunds Policy

EMPLOYERS

Projects

Workforces4U is free to sign up, post a project, receive proposals from freelancers, review the freelancer’s portfolio, and discuss the project requirements. If you choose to award the project, and the freelancer accepts, we charge you a small project fee relative to the value of the selected proposal, as an introduction fee.

The cost and how this fee is charged depends on the type of project.

For fixed-price projects, a fee of 10% - 20% is levied at the time a project that has been awarded by you has been accepted by each freelancer you award. If you subsequently pay the freelancer more than the original bid amount we will also charge the project fee on any overage payments.

For hourly projects, a fee of 10% - 20% is levied on each payment that you make to the freelancer.

You may cancel the project from your dashboard at any time for up to two (2) days after the project has been accepted for a full refund of your fee.

Optional Upgrade may be purchased.

Services
At the time of ordering a service, employers must provide funds equivalent to the total service price. The payment is protected by the Workforce4U Payment System. Freelancers will be paid once you are 100% happy with the work that has been delivered.

 FREELANCERS

Workforces4U is free to sign up, create a profile, select skills of projects you are interested in, upload a portfolio, receive project notifications, discuss project details with the employer, send proposals on projects (free members receive initially 5 credit per month).

Optional Upgrade may be purchased.

Projects

For fixed-price projects, if you are awarded a project, and you accept, we charge you a small project fee relative to the value of the selected proposal, as an introduction fee. If you are subsequently paid more than the original bid amount, we will also charge the project fee on any overage payments.

Commission Percentage For New Seller : 20%

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Commission Percentage For Level One : 15%

*Positive ratings (in percentage) required to become a level one seller: 85%

*No. of orders required to be completed to become level one seller: 5

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Commission Percentage For Level Two : 10%

*Positive ratings (in percentage) required to become a level one seller: 95%

*No. of orders required to be completed to become level one seller: 15

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Commission Percentage For Top Rated A : 5%

*Positive ratings (in percentage) required to become a level one seller: 100%

*No. of orders required to be completed to become level one seller: 30

Services

If you are subsequently hired to perform that Service, a 5% - 20% fee of the total service price is charged. This is charged when the service is ordered by way of a deduction from the payment you receive.

Refunds as Bonus Credit

In some instances, a refund of fees may be done as bonus credit. This bonus may only be used on-site, and can not be withdrawn or transferred. The bonus will expire in 60 days from the date of receipt.


OTHER FEES

Proposal Fees

Proposal on projects FREE
Featured proposal ($2 or 2 credits)


Transaction Fees

Transaction fees incurred for using Credit Card, Stripe, PayPal or Skrill.*$0.30 USD + 2.9%
Local Bank DepositFREE
International Wire Transfer$25.00 USD

Arbitration Fees

The arbitration fee for a Proposal dispute is 5% fees. Our dispute resolution system is designed to allow both parties to resolve issues regarding proposal payments amongst themselves without arbitration. After 4 days of a dispute being filed (or 7 days if the dispute is filed by the freelancers) either party may elect to move the dispute to paid arbitration. The other party will then have a further 4 days to agree to pay this fee and for both parties to submit any final evidence. If the other party fails to pay within time, they will lose the dispute. The arbitration fee will then be refunded to the winner of the dispute.

Withdrawal Fees

Fees may be optionally levied depending on the method of withdrawal. Additional fees may be levied by the third party offering the withdrawal method.

StripeFREE
PayPalFREE
SkrillFREE
PayoneerFREE
International Wire$25.00 USD

We impose a minimum withdrawal, after fees, of USD $30.

Maintenance Fee

User Accounts that have not logged in for six months will incur a maintenance fee of up to $10.00 USD per month until either the account is terminated or reactivated for storage, bandwidth, support, and management costs of providing hosting of the user’s profile, portfolio storage, listing in directories, provision of the hire service, file storage and message storage. These fees will NOT be refunded to users on subsequent reactivation.

Taxes

Sale Taxes is applied based on Our Local Jurisdiction Canada, Alberta.


User Agreement

The fees and charges summarised on this page are governed by the terms of the Workforces4u User Agreement and related site policies. The User Agreement includes other important terms and should be read in full. The User Agreement specifies the consequences of termination for violations of the User Agreement. Those consequences can include fines for damages that Freelancer will sustain as a result of actions that breach the User Agreement.

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